deposits, dogs, policies, payments, check-ins, children, cancellations and stipulations
All payments will be made by cash, VISA, MasterCard, Discover or gift certificate at the time of arrival, we no longer accept American Express. If the guest has arrangements for check-in before or after hours, the card on file will be charged the day of arrival.
Cancellation and change policy
As a small, independent property, we ask for your understanding in respecting our cancellation, change and no-show policy. Please read carefully.
If you must change, shorten or cancel your reservation, do so within the timeframe indicated below for a full refund minus the specified change/cancellation fee (per room). If a reservation is cancelled or shortened after the cancellation period expires, the guest is responsible for full payment of the original reservation unless the room(s) is re-booked. Changes or cancellations must be made via phone or by email, and you must receive a confirmation email from The Texas White House b&b. There are no refunds for early departure from the reservation dates.
Re-booking Policy: If you cancel your reservation after the cancellation period expires, we will attempt to re-book your room. If your room is re-booked, you will be charged the applicable change/cancellation fee noted below.
Cancellation periods and fees:
- Standard reservation:$25 change/cancellation fee per room if cancelled at any time up to 10 days prior to arrival. If less than 10 days prior to arrival, you are financially responsible for the full reservation price unless room is re-booked (see re-booking policy, above).
- Stays of five nights or longer, or group reservations of 3 rooms or more:$50 change/cancellation fee per room if cancelled at any time up to 21 days prior to arrival. If less than 21 days prior to arrival, you are financially responsible for the full reservation unless rooms are re-booked (see re-booking policy, above).
- Other special events/holidays (TCU home games, Thanksgiving, Christmas, Valentine’s, New Year’s and Memorial Day):$25 change/cancellation fee per room if cancelled at any time up to 14 days prior to arrival. If less than 14 days prior to arrival, you are financially responsible for the full reservation price unless room is re-booked (see re-booking policy, above).
- Full property rentals, all 5 rooms:$100 deposit is required to hold the reservation. This deposit will be kept as a fee for change/cancellation 30 days prior to arrival. If less than 30 days prior to arrival, you are financially responsible for one night’s stay (per room). Full payment is due 14 days prior to arrival. A separate rental agreement must be signed for all-room rentals.
Check In and Checkout
Check in is between 4:00 and 6:00 pm. If you are arriving later than 6:00 pm, please let let us know so that we can make arrangements. Checkout is 11:00 am. We have a small staff that needs time to prepare rooms for arriving guests. If you require more time, a late checkout/early check-in can sometimes be arranged with prior notification. We can also hold luggage in a secure space to accommodate travel plans.
Children may be considered but must be accompanied by a parent and must stay in the Cowtown room(s). Please call to make these arrangements before reserving the room.
Damage to Property
Guests are responsible for any damage or loss they cause to the property. Guests may be charged for cleaning fees for damaged, destroyed or excessively soiled towels, linens and other goods.
No Smoking, No Candles, No Incense, etc.
The Texas White House is strictly a nonsmoking facility. Smoking is allowed only in the designated smoking area outside, on the property. Smoking is not allowed in the main house or in guest rooms by order of the Fire Department. Evidence of smoking including the smell of smoke in the room or in the main house will result in a minimum $250 charge, plus the cost of any damaged property. No open flame or burning of any sort of objects, including candles or incense, is allowed.
All guest rooms accommodate single or double occupancy for the same rate. The Cowtown Suite sleeps 2-4 with an additional pullout sofa/sleeper bed in the west side for an extra charge of $20/night for each additional guest beyond 2 per room in the full suite.
Off-street parking is available, but limited. One free off-street parking space (max) is typically available for each guest room. Additional free parking is available on nearby streets. We are not responsible for damage to vehicles, or damage or loss of property left in parked vehicles, regardless of location.
Parties, Events and Gatherings
Thinking of inviting some friends over? Please check with us first! Due to the intimate nature of our property, private events that include guests not staying at the property require approval.
We allow pets in the Cowtown Suite (single room or double) only. Pets must be under 20 pounds and well behaved, no barking at other guests. There will be a $20 fee, please call to make these reservations.
We do not provide telephones in the guest rooms because so many guests travel with their own phones. We ask that you be courteous to other guests and kindly monitor your time and volume while using the phone in your room.
Please show respect for other guests and keep noise to a minimum between the hours of 9:00 p.m. and 9:00 a.m. Guests who disturb other guests will be asked to leave and will not be provided a refund.